Mental Health • Menopause • Neurodiversity • Workplace Wellbeing
Training and support for organisations across the UK.
Mental Health in the Workplace
Why Mental Health Training Matters
Poor mental health can have a significant impact on individuals and organisations, contributing to workplace absence, reduced productivity and staff turnover.
Employees may face pressures both inside and outside work, yet many people still feel uncomfortable talking about their mental health. Managers and colleagues can also lack the confidence to recognise when someone may be struggling or know how to start a supportive conversation.
Mental health training gives people the knowledge and practical skills to recognise signs of poor mental health, have meaningful conversations and guide colleagues towards appropriate support.
By building confidence and reducing stigma, organisations can create healthier, more supportive workplaces where people feel able to speak up and access help when they need it.
Why Your Organisation Needs First Aiders for Mental Health
If one of your employees was struggling with their mental health today, would they know who to talk to?
Having trained First Aiders for Mental Health gives employees a recognised point of contact when they are struggling or concerned about their mental health.
They are not counsellors, therapists or mental health professionals. Instead, they are trained to recognise when someone may need support, start a conversation and help them access appropriate further help.
Recognise
Signs and symptoms of common mental health conditions
Support
Provide reassurance and appropriate practical information
Start the conversation
Approach someone supportively and without judgement
Signpost
Help people access appropriate professional support
Listen
Give someone the opportunity to talk and feel heard
Respond
Know how to respond appropriately in a mental health crisis
Creating a workplace where people know support is available - and feel more confident reaching out when they need it.
Choose the Right Mental Health Training for Your Organisation
Mental Health Awareness
Build understanding and confidence across your workforce.
Ideal for organisations wanting employees and managers to better understand mental health and feel more confident supporting colleagues.
Learners will gain:
✓ An understanding of mental health and wellbeing
✓ Awareness of common mental health conditions
✓ Understanding of stigma and its impact
✓ Confidence to support colleagues appropriately
✓ Practical strategies for promoting positive mental health
SUITABLE FOR
All employees • Managers • Teams
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FAA Level 1 Award • Ofqual Regulated (RQF)
LEVEL 3 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)
Train recognised First Aiders for Mental Health within your workplace.
This Ofqual-regulated qualification gives learners the knowledge, confidence and practical skills to become workplace First Aiders for Mental Health.
Learners will develop the ability to:
✓ Recognise signs of common mental health conditions
✓ Understand stress and mental ill health
✓ Start supportive conversations
✓ Support someone experiencing mental health challenges
✓ Respond appropriately in a mental health crisis
✓ Signpost to appropriate professional support
SUITABLE FOR
Designated First Aiders • Managers • HR • Wellbeing Champions
Ofqual Regulated (RQF) • Nationally Recognised Qualification
Level 3 Award in First Aid for Mental Health (RQF)
Two-day, Ofqual-regulated qualification for workplace First Aiders for Mental Health
About the course
This two-day qualification is designed to give learners the knowledge, confidence and practical skills to recognise when someone may be experiencing mental ill health and provide appropriate first aid support.
The course explores a range of mental health conditions, how they may affect individuals, and the signs and symptoms that may indicate someone is struggling. Learners develop practical skills in starting supportive conversations, listening without judgement, responding appropriately to mental health crises and signposting people towards professional support.
Importantly, the course also explores the role and boundaries of the First Aider for Mental Health — helping learners understand what they can do, what they should not try to do, and when further or emergency support may be required.
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What the course covers
Understanding mental health
Mental health, wellbeing and factors that can affect them
Stress & mental ill health
Recognising the impact of stress and changes in mental wellbeing
Common mental health conditions
Understanding signs, symptoms and potential impacts
Starting a conversation
Approaching someone sensitively and communicating without judgement
Listening & supporting
Providing reassurance and appropriate first aid support
Mental health crises
Responding appropriately when someone may be at immediate risk
Signposting
Knowing when and how to encourage professional or specialist support
The First Aider role
Understanding responsibilities, boundaries and looking after your own wellbeing
2 Days
Level 3
Ofqual Regulated (RQF)
Face-to-Face or Virtual
Assessment Included
Certification on Successful Completion
What Can Happen When Support Isn't There?
When employees don't feel able to speak up about their mental health, concerns can go unnoticed until they begin to affect both the individual and the organisation.
Absence & Presenteeism
Mental health concerns can contribute to increased sickness absence and employees struggling while remaining at work.
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Employee Retention
People who feel unsupported may become disengaged or ultimately choose to leave.
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Performance & Productivity
Poor mental health can affect concentration, confidence, motivation and performance.
Escalating Concerns
Without early conversations and appropriate support, difficulties may become more serious.
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Manager Confidence
Managers may recognise that something is wrong but lack the confidence to know how to approach it.
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Workplace Culture
When people don't feel safe talking about mental health, stigma and silence can become embedded in workplace culture.
First Aiders for Mental Health can help bridge the gap between noticing that someone may be struggling and helping them access appropriate support.
Training Your First Aiders Is Only the Beginning
Becoming a First Aider for Mental Health can be an incredibly valuable role — but supporting colleagues through difficult conversations can sometimes be challenging too.
Once training is complete, First Aiders may find themselves supporting colleagues experiencing stress, anxiety, depression, bereavement or other difficult circumstances. They may also be involved in conversations where someone is experiencing a mental health crisis.
That's why supporting the people who support everyone else matters.
Anchor can provide ongoing support and supervision for your First Aiders for Mental Health, giving them a confidential space to reflect on their role, discuss challenges, reinforce boundaries and continue building their confidence.
Ongoing support can include:
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✓ Regular check-ins and supervision
✓ Support following difficult conversations
✓ Reinforcing the role and boundaries of a First Aider
✓ Signposting and escalation guidance
✓ Supporting the First Aider's own wellbeing
✓ Identifying themes that may inform wider workplace wellbeing initiatives
Your First Aiders are there to support your people. Anchor can be there to support them.